Returns & Exchanges

At ShopZaza, we want you to love your new style, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your purchase isn't a perfect fit, our simple exchange process ensures you get the look you desire without any hassle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all fashion tags and hygiene seals remain intact and undamaged.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.